Hoobuy at a glance, next to Mulebuy
| Hoobuy | Mulebuy (for reference) | |
|---|---|---|
| Status | Reported checked 5 Oct 2026 | Reported stuck orders since mid-August 2026 |
| Official site | hoobuy.com | mulebuy.com |
| Fees | 0% service fee | 0% purchasing commission (advertised) |
| Free storage | 90 days | 90 days |
| QC photos | 3 free photos | Free, usually within a day |
| Exchange-rate markup (tested) | 11.3% | Not tested before August |
| Trustpilot | Score withdrawn by Trustpilot; about 570 reviews | 4.7 from 2,962, mostly before August |
| Main caveat | Paid orders reported stuck at Purchased since June 2026 | Shipping estimates; now stuck orders |
Fees, storage, photos and the exchange-rate test come from Hoobuy's own pages where published and from an independent comparison that bought the same ¥168 item through each agent between 27 July and 4 October 2026; review figures are from Trustpilot.
How Hoobuy compares with Mulebuy
Until this summer Hoobuy was one of the more popular agents among Mulebuy's European buyers, with many payment options and a real Italian audience (about 14% of its searches). Its published terms are close to Mulebuy's: no service fee, 90 days of storage and three free QC photos, with an 11.3% exchange-rate markup in an independent test. Trustpilot has removed its score for guideline breaches.
The worrying part is recent. Reviews from 1 and 14 September 2026 describe orders paid in June that never left the "Purchased" status, sellers who say they were never paid, and refund requests answered only by scripted replies; one reviewer says service has been getting worse for about four months. That is the same early pattern Mulebuy showed before August.
Can Hoobuy take over if Mulebuy stays down?
Not right now. Until Hoobuy's newest reviews show orders being bought and refunds paid again, we would not move a Mulebuy sheet there. If you already use Hoobuy, pay per order by card or PayPal, avoid wallet top-ups and ship anything that has arrived.
Hoobuy shows the warning signs Mulebuy showed before August; do not move your links there yet.
Moving your Mulebuy links to Hoobuy
- Take a copy of your Mulebuy sheet so you can edit it freely.
- Convert the links in batches with the link converter. Each result includes a direct Hoobuy link built from the marketplace address.
- Test a few on Hoobuy before relying on the rest.
- Mark dead rows and keep the working clean links in their own column.
Prefer not to open another agent account?
Send us a product link, an old Mulebuy link or a screenshot on WhatsApp. We reply with a price delivered to your country and send photos of the item before it leaves China. This is our own service, run separately from every agent on this site.
💬 Send a link on WhatsAppOn a computer? Scan the code with your phone camera.
Shipping to Italy and the rest of Europe with Hoobuy
With about one in seven of its searches coming from Italy, Hoobuy's Italian lines get real use. Pay by card or PayPal even if other methods are offered, so you keep a dispute route.
Italy accounts for about 14% of Hoobuy's searches, so Italian buyers already use it.
Before you pay Hoobuy for shipping to the EU, add the €3 duty per item category (parcels up to €150, since July 2026) and VAT on goods, shipping and duty, 22% in Italy; the import duty calculator turns a Hoobuy quote into a delivered price, and the Milan page covers Italy's buyer-fine rule.
Hoobuy spreadsheets
People search for "Hoobuy spreadsheet" about 320 times a month in the US, and Hoobuy as a whole draws roughly 58,300 searches a month worldwide, led by Brazil (46%), Germany (14%), Italy (14%). Most of those sheets are built and shared by creators, so the usual checks apply: when was it last edited, does it keep the raw marketplace link, and did you get it from the creator or from a repost? Our checklist for judging a sheet works for Hoobuy sheets too.
A Hoobuy sheet and a Mulebuy sheet are interchangeable once converted, because both are lists of the same marketplace items. If a Hoobuy sheet looks better maintained than your old Mulebuy one, use it and convert its links for whichever agent you choose.
Who Hoobuy suits best
Judging by search data, Hoobuy is used mainly in Brazil (46%), Germany (14%), Italy (14%). With Italy that high on the list, Mulebuy's Italian users will find others who ship there. The thing to test on a small first order is the caveat buyers mention most: p.aid orders reported stuck at Purchased since June 2026
Before your first Hoobuy order
- Make the first order small, one or two items, and judge Hoobuy on how it handles it.
- Save the help-page text on storage and returns before you pay.
- Avoid wallet top-ups; a card or PayPal payment per order keeps a dispute route open.
- Ask one support question and note how long a real reply takes.
Should Hoobuy run into trouble later, the same plan applies as with Mulebuy: no new money in, items out as fast as possible, links converted elsewhere. Check the agent status board for the date Hoobuy was last confirmed.
Questions readers ask
Does Hoobuy work in Italy?
Italy accounts for about 14% of Hoobuy searches, and it offers many European payment methods. Check its Italian lines on shipping day.
What are Hoobuy's fees?
Comparison sites list 0 to 3%; we could not verify that independently. Check its own help pages.
How do I move Mulebuy links to Hoobuy?
Paste them into the link converter. Each result includes a direct Hoobuy link built from the marketplace address.
Is Hoobuy affiliated with this site?
No. We have no relationship with Hoobuy or any other agent.