Superbuy at a glance, next to Mulebuy
| Superbuy | Mulebuy (for reference) | |
|---|---|---|
| Status | Working checked 31 Aug 2026 | Reported stuck orders since mid-August 2026 |
| Official site | superbuy.com | mulebuy.com |
| Fees | 0% on major platforms | 0% purchasing commission (advertised) |
| Free storage | 90 days, published | 90 days |
| QC photos | 3 free photos | Free, usually within a day |
| Exchange-rate markup (tested) | 8.4% | Not tested before August |
| Trustpilot | 4.5 from 1,028 reviews | 4.7 from 2,962, mostly before August |
| Main caveat | Shipping cost adjustments, fewer budget lines | Shipping estimates; now stuck orders |
Fees, storage, photos and the exchange-rate test come from Superbuy's own pages where published and from an independent comparison that bought the same ¥168 item through each agent between 27 July and 4 October 2026; review figures are from Trustpilot.
How Superbuy compares with Mulebuy
Superbuy is the opposite of a young agent. It has been operating since 2012, it publishes its service fee and storage rules in formal documents, and it survived the closure of its own sister site, Wegobuy, in early 2025. For Mulebuy users the headline terms are familiar: no service fee on the main platforms and 90 days of free storage. What feels different is the tone: more forms, more priced add-ons, fewer of the playful features that made Mulebuy popular with spreadsheet buyers.
Its reviews are steady rather than spectacular: 4.5 from about 1,028, with recent complaints about shipping costs adjusted after quoting and a thinner choice of cheap lines than younger agents offer. Superbuy's audience is more Anglophone than Mulebuy's; about 23% of its searches come from the US and 10% from the UK.
Can Superbuy take over if Mulebuy stays down?
Yes, especially for buyers who were hurt by Mulebuy's silence. Written terms give you something concrete to point to in a dispute, and Superbuy reads full marketplace links, so converted rows open directly. Expect to pay a little more on shipping than on the cheapest young agents, and compare one real parcel before moving a big list.
Superbuy suits Mulebuy users who now value written terms over the lowest price.
Moving your Mulebuy links to Superbuy
- Collect the link column of your Mulebuy sheet in one copy.
- Run it through the converter. Each result includes a direct Superbuy link built from the marketplace address.
- Spot-check a handful of rows on Superbuy: sellers re-list items and change size options.
- Keep the raw Taobao, Weidian and 1688 links next to the old ones in your sheet.
Prefer not to open another agent account?
Send us a product link, an old Mulebuy link or a screenshot on WhatsApp. We reply with a price delivered to your country and send photos of the item before it leaves China. This is our own service, run separately from every agent on this site.
💬 Send a link on WhatsAppOn a computer? Scan the code with your phone camera.
Shipping to Italy and the rest of Europe with Superbuy
For Italy, compare Superbuy's tax-included line with a postal line plus 22% IVA, the €3 per-category duty and Poste Italiane's handling fee. Superbuy's line prices move more often than its core terms, so recheck on shipping day.
Before you pay Superbuy for shipping to the EU, add the €3 duty per item category (parcels up to €150, since July 2026) and VAT on goods, shipping and duty, 22% in Italy; the import duty calculator turns a Superbuy quote into a delivered price, and the Milan page covers Italy's buyer-fine rule.
Superbuy spreadsheets
Superbuy spreadsheets attract around 720 searches a month in the US, and the agent itself about 96,100 worldwide; its largest markets are the US (23%), the UK (10%), Canada (6%). The best sheets show when they were last checked, carry the raw Taobao, Weidian or 1688 link, and come straight from their creator rather than a copy with swapped referral codes.
Because the products live on the marketplaces, a sheet built for Superbuy works on any agent after conversion, and your old Mulebuy sheet works on Superbuy the same way.
Who Superbuy suits best
Superbuy's audience is concentrated in the US (23%), the UK (10%), Canada (6%). Italy barely features, so expect less shared experience with Italian delivery. With 4.5 from 1,028 reviews on Trustpilot there is enough history to judge, so read the newest comments about shipping cost adjustments, fewer budget lines before a big haul.
Before your first Superbuy order
- Read the written terms: free storage period, return window and any fees, on Superbuy's own help pages.
- Pay per order by card or PayPal, not by topping up a balance.
- Check QC photos the day they arrive and ask for measurements if size matters.
- Ship soon after the last item lands, rather than using the full storage period.
Keep an eye on Superbuy's newest reviews rather than its average. The pattern that preceded Mulebuy's trouble, silent support plus delayed refunds, is the one to watch for. If it appears, your clean links let you move in an afternoon; the status board shows dated statuses for every agent.
Questions readers ask
Is Superbuy still working?
Yes. It was confirmed working on 31 August 2026 and its newest reviews are from late September.
What happened to Wegobuy?
Wegobuy was Superbuy's sister site and went offline in early 2025. Superbuy itself kept operating.
How do I move Mulebuy links to Superbuy?
Paste them into the link converter. Each result includes a direct Superbuy link built from the marketplace address.
Is Superbuy affiliated with this site?
No. We have no relationship with Superbuy or any other agent.